FAQs

You can return your order for any reason FREE of charge within 7 days of receiving your order. You’ll then be applicable for a full refund. 

We can also arrange an exchange FREE of charge to get your correct size. 

Please contact info@responseofficial.com to arrange a return or an exchange.

Please allow 2-3 business days for your order to arrive. We offer free shipping on all orders from the USA, UK, EU, UAE, KSA, Qatar, Kuwait and Bahrain.

Our shoes fit true to size. If you find yourself in between sizes, size down.

Today, conventional shoes contain unnecessary cushioning and a narrow toe box, distancing you from the ground and squishing your toes at the same time.

The excessive cushioning reduces the foot-brain nerve connection (also known as sensory feedback), which ultimately disrupts coordination and balance. And the narrow toe box does not give your toes space to spread out and find the balance needed to stabilize you.

So, it is imperative to invest in footwear that will realign your toes and keep your feet close to the ground which ultimately increases stability and balance.

Yes, they are. Most weak arches are caused by wearing shoes with a narrow toe box. 

Our shoes, on the other hand, contain an anatomical (foot-shaped) toe box, allowing you to spread out your toes and form an arch.

Yes, they are. Unlike conventional shoes that have a narrow toe box, our shoes have an anatomical (foot-shaped) toe box which will be suitable for even the widest feet.