Shipping & Delivery
Shipping in UK and GCC countries
As of now, We only ship to the United Kingdom and GCC countries (United Arab Emirates, Bahrain, Kuwait, Qatar, Oman and Saudi Arabia).
Order status
Please allow 1-2 business days for orders to be processed. Tracking information is automatically sent to the email address you provide at checkout.
If you do not receive the tracking information within 1-2 business days, please check your spam folder.
Free Shipping
We offer free UAE shipping on all orders. However, international orders must still pay the shipping fee.
Order Has Not Arrived
If it has been more than 7 business days (for UAE shipments) and your order has not arrived yet, please contact us (info@responseofficial.com) for information on where your order may be. For international shipments, please allow up to 10 working days for your order to arrive.
If your order has been marked as delivered and you have not received it, your item may be lost or stolen. Sadly, we cannot be responsible for lost or stolen packages. However, we can happily give you a refund if the problem was with the shipment company